Terms & Conditions

Welcome to ITILY MALAYSIA website online store. All Terms and Conditions stated below applied to all site visitors and users of ITILY MALAYSIA. All site visitors and users are bound by these terms and conditions as long as you’re on https://www.itily.com.my

 

General
The content of terms and conditions may be change, move or deleted without notice at any time. Please take note that ITILY MALAYSIA reserves the right to amend the content of the terms and conditions at any time. Any violation of rules and regulations of these terms and conditions, ITILY MALAYSIA will take immediate actions against the offender(s).

 

Personal Information Management 
By using this website, you consent to the company’s Privacy Policies. This site does not utilize personal information for purposes other than providing services nor does it reveal personal information to third parties without your consent. The site employs state-of-the-art security systems to safeguard personal information. Please refer to the Privacy Policies.For the registration process with ITILY MALAYSIA, you must ensure that all the details provided by you on registration or at any time are true, correct and complete in all respect.Should any of your information changes, you can alter your information by updating your personal details. The account password should be in unique and keep secure. Any breach of security or unauthorized uses of your account, please notify us immediately.Any access link to third party sites is at your own risk. https://www.itily.com.my will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

 

Rights to Copyrights, Trademarks and Intellectual Property
All materials, includes illustrations, design, icon, photographs, video, clips, programs, pages, images, and texts on ITILY MALAYSIA are intangible assets of the website. Arbitrary alterations of any kind are not allowed neither in nor outside of Malaysia. In other words, “Contents of the Site” are copyrights, trademarks, trade dress and. or other intellectual properties owned, controlled or licensed by ITILY MALAYSIA. All comments and feedbacks to https://www.itily.com.my will be remained as ITILY MALAYSIA’s property. User shall agree that there will be no comment(s) submitted to the https://www.itily.com.my will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comments content made. Any alterations to or illegal use of the intangible/intellectual property of the site will result in either the cancellation of your account or legal consequences for your actions. In case of illegal use without the permission of the maker, there may be legal consequences by the corresponding maker or related personnel.

 

Order
All orders are subject to acceptance and availability. The items in your online shopping cart are not reserved and may be purchased by other customers until it is checked out.

 

Payment
Payment can be made by Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American Express, debit cards and any other methods which may be clearly stated on our site from time to time. You confirm that the credit card/debit card being used is yours or that you have specifically authorized by the owner to use it. We will take reasonable care to make our site secure. All online banking transactions on this site are processed using ipay88, which is a secure online payment gateway that encrypts your details in a secure host environment. In addition, we will take reasonable care, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any date you provide when accessing or ordering from our site.

 

Vouchers
Vouchers provide to you are non-transferable. Furthermore, they cannot be used in conjunction with any other voucher code or offers and must be redeemed by the date published, if provided.

 

Delivery
Kindly take note that we will process and send out all order within 24 hours after payment is received. Estimated delivery times provided are to be used as a guide only and commence from the date the order is sent out. We are not responsible for any delays caused by destination customs clearance processes. 

 

All orders received are subject to bank authorization prior to processing. Only authorized orders will be processed. Orders are processed for delivery on business days only (Monday to Saturday except for Sunday and public holidays). We use CityLink as our standard delivery courier. Delivery usually takes between 3 to 7 business days for West Malaysia and 4 to 9 business days for East Malaysia.

 

Our standard delivery charges per order are as follows:

  • For West Malaysia, delivery charge is free of charges
  • For East Malaysia, shipping charge is RM10.00

Orders are dispatched for delivery between 9.00am – 5.00pm from Monday to Friday and 9.00am – 1.00pm on Saturday.

 

Our courier service may request for a signature from the intended recipient of the items purchased. In circumstances where our courier service fails to deliver to the intended recipient, it may deliver the order to the reception of the recipient's address, and obtain a signature from the receptionist as a proof of delivery.

 

Newsletter
Any access link to third party sites is at your own risk. https://www.itily.com.my will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

 

Link to other sites
Any access link to third party sites is at your own risk. https://www.itily.com.my will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.

 

Inaccuracy Information
From time to time, there may be information on https://www.itily.com.my that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

 

Termination
This agreement is effective unless and until either by the customer or https://www.itily.com.my. Customer may terminate this agreement at any time. However, https://www.itily.com.my may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.